Leadership Training

- A study who describes an evidence-based communication training program for leadership-

In recent decades, the importance of communication for leaders and managers has been emphasized in many research works (Worley & Doolen, 2006). Communication has been identified as one of the mayor fields that leaders and managers should master. This is in line with expectations that companies have concerning their leaders and managers to improve their communication competences and skills. Companies provide large budgets to improve those competences and skills, yet, very often, the training programs that are offered do not fulfill the requirements and needs of the companies and their participants. On the one hand, the offered training programs are valued highly by participants. On the other hand, however, the outcome of these training programs is weak and does not bring any significant improvement for the hoped for results to learn the effective skills and competences that can be applied to the daily work.

Nowadays, there are still no evidence-based training programs which integrate theories, training design and effective training methods. The main activities of leaders and managers, however, are well-researched and described (Luthans, 2012) and include, for example, planning and organizing, managing human resources, controlling the workflow and delegating responsibility as well as “the ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the organizations of which they are members“ (House, Hanges, Javidan, Dorfman, & Gupa, 2004, p. 15). To implement all these activities, leaders need effective and appropriate communication competences and skills.

The goal of this study is twofold: First, to describe an evidence-based communication training program for training methods, the contextual framework, the content, the skills and competences, and, second, to evaluate a well-designed training program in replicated studies. A survey/questionnaire was therefore developed to evaluate whether participants can successfully apply general communication leadership competences and specific communication skills they have learned. (Rupp, 2019)